Yes! This is chocolate.

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Yes! It is edible.

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Yes! The white, is actually white chocolate. The white chocolate is embossed on to milk or dark chocolate. It is chocolate embossed on to chocolate, making it a 100% chocolate product.

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Definitely! The chocolate are imported Belgium chocolate.

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Is the chocolate hand made or machine made?

Chocolate Graphics product(s), are all hand made under the most stringent and hygienic conditions. Every pre-caution is taken to ensure that the chocolate(s) leave our facility in a fresh and prefect condition.

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Is the chocolate Halal?

Yes, it is Halal. We have a certificate from JAKIM. (Link) Rest assure about any doubt(s) when serving our chocolate to your Muslim guest/customer or when you are eating.

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Is there any choice of flavour or filling chocolate?

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We can guarantee that the chocolates sold are nut free. (Pre-caution to those who are allergic to nuts, you can rest assure when serving our chocolate to your valued guest/customer or when you are eating.)

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Can I personalise my own chocolate?

Yes you can. ( Link )

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How do I personalise my own chocolate?

You can have your own text/wording (i.e. English, Bahasa Malaysia , Tamil, Chinese etc) on the chocolate. You also can have your own company/personal logo on the chocolate. Pictures are possible too!

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Yes, the only limitation you need to take note; the space on the chocolate is limited by the shape of the chocolate you choose.

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How do I ensure the text, logo and picture; I want on the chocolate turns out good?

The text/word is in roman characters. Logo and picture in soft copy (i.e. Bitmap, JPEG, GIF etc) send in thru email to Chocolate Graphics (M) Sdn Bhd must be in high resolution to ensure good quality logo and picture on the chocolate. Logo and picture in hard copy is accepted but logo and picture must be clear and not blurry and the quality of the hard copy is vital to the outcome.

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Will the chocolate expire?

Yes, it will . Raw chocolate when reaches Chocolate Graphics (M) Production Facility has an expiry date of approximately 1 ½ years. Once the chocolate has been ordered and made, Chocolate Graphics (M) has an expiry label of 6 months on every chocolate product(s) going out of Chocolate Graphics (M) Production Facility. 6 months is a period Chocolate Graphics (M) practises for safety pre-caution as we do not know how well the chocolate(s) are stored once received by customer(s). All chocolate product(s) are made when ordered. We do not keep stock of raw chocolate(s) or ready made chocolate product(s) nor recycle any chocolate(s). The chocolate product(s) are always made fresh when ordered and delivered in perfect condition to the customer(s).

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Stored with care and always in a cool dry place, the chocolate* can last for a long time. To our experience we have kept chocolates lasting up to 8 months (March 2006) without any signs of deterioration on the chocolate, except for finger nail marks caused by customers as we bring these chocolate as samples to our exhibition/road show. We also experienced some chocolate starting to crumble slowly due to poor storage.

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Is recommended that chocolate are store in a cool and dry place. No direct sun light and away from the sun. Anywhere hot (i.e. kitchen, car, room etc) is not advisable to store chocolate. When storing in a room, please make sure there is no direct sun light on the chocolate and the air condition is turned on to maintain a cool temperature. When transporting chocolate in the car, please make sure there is no direct sun light on to the chocolate and the air condition is turned on. Never leave the chocolate in the car when the air condition is off as the heat in the car is enough to make the chocolate moist or melt. Unless you are going to indulge yourself to some chocolate, please avoid holding the chocolate too long in your hand/palm as the heat from your body is enough to moist or melt the chocolate. The ideal temperature to store chocolate* is between 20 ° to 25 °. The chocolate* will start to moist or melt at 30 ° and above. As the Chocolate Graphics team says, when you start to perspire then you know the chocolate are in trouble.

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Why is it not recommended to store in the refrigerator?

Chocolate are very sensitive to changes in temperature and humidity. When stored in the fridge and taken out, the chocolate experiences a drastic change in temperature and starts to moist, and water vapour starts to rise on the chocolate. After a period of time, this changes the chocolate's texture and taste as water has been introduced. A good reason to store chocolate in the fridge is when you are afraid your precious, lovely, cute etc chocolate will melt when stored somewhere in the house and you want to make the chocolate last for a good long time so you can view it whenever you wish to, without worrying about it melting. If you didn't realise as I did before, chocolates are bought off the shelf and none of any from refrigerators.

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What is Fat Bloom?

Due to temperature and humidity changes, chocolate may start to show white spots and in some cases turn completely white. This is called Fat Bloom. The cause behind this chemistry reaction is the cocoa butter contained in the chocolate is crystallised on the surface of the chocolate. Although this creates an unappetising impression, it does not render the chocolate inedible.